Shipping policy
Shipping Policy
Thank you for shopping with The Rooted Nest. We take great care in handcrafting and packaging each order to ensure it reaches you safely.
Order Processing
- All orders are processed within 1–3 business days after order confirmation.
- Orders are not processed, shipped, or delivered on Sundays or public holidays.
- During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Timeline
- Standard delivery within India typically takes 3–7 business days after dispatch.
- Delivery timelines may vary depending on your location and courier partner availability.
- Remote areas may require additional transit time.
Shipping Charges
- Shipping charges, if applicable, will be calculated and displayed at checkout before payment.
- We may offer free shipping promotions from time to time, which will be communicated on our website.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email or message containing your tracking details. You can use the tracking number to monitor the status of your shipment.
Incorrect Shipping Information
Please ensure that your shipping address and contact details are accurate at the time of placing your order.
The Rooted Nest will not be responsible for delays or non-delivery resulting from incorrect or incomplete address information provided by the customer.
Delays
While we strive to deliver your order within the estimated timeframe, delays may occasionally occur due to:
- Weather conditions
- Natural disasters
- Courier partner disruptions
- Public holidays
- Other unforeseen circumstances beyond our control
We appreciate your patience and understanding in such situations.
Damaged Parcels
If your package appears damaged upon delivery, please:
- Take clear photographs of the package and product.
- Contact us within 48 hours of receiving your order at therootednest2026@gmail.com.
We will investigate the matter and assist you with an appropriate resolution.
Contact Us
If you have any questions regarding shipping or your order, please contact us at:
The Rooted Nest
Email: therootednest2026@gmail.com