Shipping policy

Shipping Policy

Thank you for shopping with The Rooted Nest. We take great care in handcrafting and packaging each order to ensure it reaches you safely.

Order Processing

  • All orders are processed within 1–3 business days after order confirmation.
  • Orders are not processed, shipped, or delivered on Sundays or public holidays.
  • During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Timeline

  • Standard delivery within India typically takes 3–7 business days after dispatch.
  • Delivery timelines may vary depending on your location and courier partner availability.
  • Remote areas may require additional transit time.

Shipping Charges

  • Shipping charges, if applicable, will be calculated and displayed at checkout before payment.
  • We may offer free shipping promotions from time to time, which will be communicated on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email or message containing your tracking details. You can use the tracking number to monitor the status of your shipment.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate at the time of placing your order.

The Rooted Nest will not be responsible for delays or non-delivery resulting from incorrect or incomplete address information provided by the customer.

Delays

While we strive to deliver your order within the estimated timeframe, delays may occasionally occur due to:

  • Weather conditions
  • Natural disasters
  • Courier partner disruptions
  • Public holidays
  • Other unforeseen circumstances beyond our control

We appreciate your patience and understanding in such situations.

Damaged Parcels

If your package appears damaged upon delivery, please:

  • Take clear photographs of the package and product.
  • Contact us within 48 hours of receiving your order at therootednest2026@gmail.com.

We will investigate the matter and assist you with an appropriate resolution.

Contact Us

If you have any questions regarding shipping or your order, please contact us at:

The Rooted Nest
Email: therootednest2026@gmail.com